Working in close collaboration with the client’s Leadership Team, we conducted a review of the existing operation, to understand the “flows” of the business.

During the Covid-19 pandemic, the client had moved away from partnership with a number of high-street retailers to an ecommerce model.

Although this was the right decision for the business, the client recognised that it led to more risk and volatility entering their supply chain.

So, the client knew the question they needed to answer was “how can we reduce risk while increasing customer satisfaction?”.

Working hand-in-hand with the client, we developed an Integrated Business Planning (IBP) solution.

We worked together to calculate the Total Acquisition Cost of all inbound shipments to give us clarity on the actual Cost of Goods Sold, as well as the Gross Margin for each product.

In addition, we built a supply and demand platform. By mapping the demand profile by each product that the client expected to sell across the next 12–18 months, we were able to create a trigger for procurement and ensure production commenced (and finished) on time every time

This closed loop platform enables the client to do robust financial modelling for a 12-18-month horizon.