3SIXTY developed a detailed understanding of our business model and processes which allowed them get to the core of our operational challenges really quickly. The areas of our operation which 3SIXTY reviewed are now more efficient. They also quickly diagnosed what we needed in terms of team structure, and roles and responsibilities and this new structure will help support our future growth. What I really liked was the respectful way in which they challenged us to look at things differently. And by putting a clear and robust succession plan in place, 3SIXTY helped ensure there was a seamless transition from our retiring General Manager to our new General Manager